Returns/Withdrawal
Right to withdraw from the contract / Instruction (In accordance with the Act of 30 May 2014 on consumer rights (Journal of Laws of 24 June 2014, item 827)
You have the right to withdraw from the purchase contract within 14 days without giving any reason.
The withdrawal period expires after 14 days from the day on which you came into possession of the goods or on which a third party other than the carrier and indicated by you came into possession of the goods, except for goods that will be delivered separately, in batches or in parts - then the withdrawal period is counted from the date of taking possession of the last batch or part.
The basis for withdrawal from this contract is a one-time statement (model withdrawal form can be found in the package together with the goods), which should be sent by post to the following address: P.U.H. Chemikolor S.A., Morgowa 4, 91-223 Łódź, or by e-mail to the following address: sklep@chemikolor.pl.
In order to meet the withdrawal period, it is sufficient for you to send the Withdrawal Form before the expiry of the withdrawal period.
You cannot withdraw from the contract if you purchase goods delivered in sealed packages that cannot be returned after opening for hygienic or health reasons (e.g. plant protection products, DDDs).
Consequences of withdrawal from the contract
In the event of withdrawal from the contract, we shall reimburse to you all payments received from you, including the costs of delivery of the item (with the exception of additional costs resulting from the delivery method chosen by you other than the cheapest usual delivery method offered by us), immediately, and in any case no later than 14 days from the day on which we were informed of your decision to exercise the right of withdrawal from this contract. We will refund you using the same payment methods that you used for the original transaction, unless you have expressly agreed otherwise; in any case, you will not incur any fees in connection with this refund. We may withhold a refund until we have received the item or until you have provided us with proof of having sent it back, whichever occurs first.
Please send back or hand over the item to us immediately, and in any event no later than 14 days from the day on which you informed us of your withdrawal from this contract. You will have to bear the direct costs of returning the item. In addition, you are only responsible for the diminished value of the item resulting from using it in a way other than it was necessary to establish the nature, characteristics and functioning of the item.